Rental FAQ's

What do we need to bring?
Bring what you would ordinarily take if you were staying in a hotel. You might want to bring along snack food and purchase perishable food in one of our grocery stores upon your arrival. Grocery stores include Kroger, Food City, Food Lion, Super WalMart Grocery and various smaller markets throughout town.

It's always a good idea to bring sweaters or light jackets year 'round since the temperature can become chilly at night, particularly in higher elevations.

We supply our cabin with virtually everything you need to make your vacation comfortable, including bath and hand soap, dishwashing liquid, dishwasher detergent and paper supplies. Bed linens and towels are provided (2 towels and washcloths per person, per stay). You might want to bring larger towels if you plan to visit an area water park such as Dolly's Splash Country.

Our kitchens are fully supplied with microwave, coffeemaker, cookware, dishes, flatware, refrigerator and stove.

This cabin does have the convenience of heating and air conditioning and telephone.

Long-distance calls can be placed by using a calling/credit card or by calling collect. Local calls are free. The cabin's phone number is 865-774-0123 so that you may give it to people who want to contact you.

Are we supposed to clean the cabin before we leave?
You will need to gather all trash, place it in the plastic bags provided, and place the bags in cans provided on the outside of the cabin. Please wash all dirty dishes and put them away. We'll do the rest.

Do you require a deposit?
A deposit of one night's stay is required to ensure your reservation. You may pay check or by credit card through paypal.com. Checks must be received in our office within ten working days from the day you place the reservation and mailed to: 222 Scarborough Cove, Longwood, FL 32779 payable to Abe Cabin Rentals.

Can anyone rent this cabin?
Yes, as long as you are 21 or older, a non-smoker and sorry, no pets.

When can we check into our cabin?
Check-in time is 3:00 pm. Check-out time is 11:00 am. If, for some reason, you need additional time in checking out, please check with the office at Black Bear Cabin Rentals at 865-428-5427 to make arrangements. During Holidays and peak seasons, we reserve the right to change our check-in time to 4:00 pm.

Do you allow pets or smoking?
No.

What is your cancellation policy?
You must cancel thirty (30) days prior to your arrival date for a 75% refund of deposit. After 30 days you may reschedule your deposit for a later time. If cancelled within 48 hrs of arrival, you forfeit your total deposit.

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